Pickup, Shipping Outside of Ontario, Returns, Exchanges

Due to the size and weight of the KidKartz, shipping can vary considerably depending on the destination. We try our best to offer free shipping for those in the Greater Toronto Area.

Local Pickup 

Your KidKartz can be picked up in person at our Erin Mills location in Mississauga. Please fill in the contact form below or email us at hello@kidkartz.com to schedule a pickup.

Shipping Beyond The Greater Toronto Area

At KidKartz, we are excited to offer shipping across Canada, ensuring you receive our products conveniently at your doorstep. Please be aware that shipping costs are borne by the customer for out-of-GTA deliveries, allowing us to maintain the best quality and value in our offerings.

We are working on reducing shipping costs and expanding our services to United States. For detailed information on shipping fees to your specific location, please complete the contact form below.

Return

If you're not completely satisfied with your purchase from KidKartz, let's make it right - your happiness is our priority!

You're welcome to return the product within 30 days of receipt, provided it remains in its new and unused state in its original packaging.

Exchange

If you receive a product from us that isn't functioning properly right out of the box, rest assured we're here to help. For exchanges, please reach out to us by filling in the form below or emailing us at hello@kidkartz.com, and we'll ensure the issue is promptly resolved for you.